Returns & Refunds Policy

30-Day Return Period

We accept returns within 30 days of delivery for eligible instruments that are unused, in original packaging, and in resellable condition. A valid proof of purchase is required. Please ensure items are packaged securely to prevent any damage during return transit.

Return Shipping Responsibility

Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the type of instrument and its condition.

Note: Oversized or delicate instruments such as drum sets, cellos, or custom-built models may be considered final sale if opened, assembled, or altered. Clearance or special-order items are also non-returnable.

Refund Processing

Refunds are issued once the returned instrument is inspected and approved. Processing times may vary depending on your payment provider. Refunds are credited back to the original method of payment used at checkout.