Shipping Policy

Timely Delivery

We ship premium musical instruments—including guitars, drum sets, brass, and string instruments—within 5–9 business days for most standard orders. Large or delicate instruments that require extra care may take 10–14 business days, depending on availability, customization, and your delivery location. Estimated shipping times are displayed during checkout for your convenience.

Order Tracking

Once your order is dispatched, you’ll receive an email with a tracking link to follow your shipment in real time. We ship nationwide across the U.S., with international shipping available upon request.

Oversized & Fragile Shipments

For oversized or fragile instruments such as drum sets or cellos, delivery may be handled by specialized carriers to ensure safe transport. These shipments may require additional coordination, and the carrier will contact you directly to arrange delivery.

Delivery Assurance

Every instrument is packed securely and insured to arrive in excellent condition. If you encounter delays, damages, or tracking issues, please contact our customer care team immediately for prompt assistance and resolution.